Privacy and Security Policy

Privacy and Security Policy

PRIVACY AND SECURITY POLICY

Last Updated: 27.12.2024

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This Privacy and Security Policy (“Policy”) explains how personal data collected on the estore.hubek.com.tr e-commerce platform (in short, the “Site”) operated by HUBEK Aviation under Fly Jet Aviation Education and Space Technologies LTD. ŞTİ. is used, shared and protected. This Policy applies to all services and products offered through the Site, including high school summer school, high school winter school, “Become a pilot for 1 day” event, school uniforms and books, and souvenirs.

  1. Information We Collect
  1. Personal Information:
    • Information such as name, surname, e-mail address, telephone number, billing address and delivery address requested during order transactions, reservations or registration.
    • Information such as username and password that you share when you create a member account.
  2. Payment Information:
    • Card/bank information required for payment transactions are obtained and stored through third party service providers that provide secure payment infrastructure during the transaction in question. The Site does not store sensitive information such as credit cards or similar on its servers.
  3. Technical Information (Log Records):
    • Information such as IP address, browser type, operating system, and visit time may be collected automatically.
    • Your behavior on the Site (navigation, clicks, etc.) may be analyzed.
  4. Cookies:
    • Cookies may be used on the Site to improve your user experience and increase the performance of the Site. You can disable cookies from your browser settings; however, in this case, you may not be able to fully benefit from some features of the Site.
  1. Use of Personal Data
  • Order and Reservation Transactions: Your personal data is used for transactions such as completing your order, invoicing, delivery of products or services, and post-purchase support.
  • Customer Support: We evaluate your requests in order to answer your questions, deal with your suggestions, and provide technical support.
  • Marketing and Communication: In line with your explicit consent, we may send you announcements and campaigns regarding products or services that may be of interest to you via e-mail, SMS, or telephone. If you do not want to receive such messages, you can use the “Unsubscribe” link under the e-mail/message.
  • Service Development and Analysis: Anonymous statistical analyses may be performed to monitor site performance, improve user experience and offer new services.
  1. Sharing and Transfer of Data
  1. Service Providers and Business Partners:
    • Only the data required for the execution of the relevant process is shared with third parties such as cargo companies, payment infrastructure providers, accounting, CRM and marketing automation solutions.
  2. Legal Obligations:
    • In cases where current legislation requires or legal authorities request, we may be obliged to share data with relevant institutions and organizations.
  3. Business Transfers:
    • In the event of a merger, acquisition or asset sale, user data may be transferred to the new legal entity or related party.
  1. Data Retention Period
  • Your personal data is stored for the period necessary to fulfill the purposes set out in this Policy, in accordance with legal retention and limitation periods. When the period expires or is no longer needed, the data is securely deleted or anonymized.
  1. Security Measures
  1. SSL/TLS Encryption:
    • The site uses an SSL/TLS certificate to secure data transmission.
  2. Authorization and Access Controls:
    • Only authorized personnel can access the systems where your personal data is stored, and these personnel have a confidentiality agreement.
  3. Payment Security:
    • Your card information is processed and stored by secure payment infrastructure providers that comply with international security standards (PCI-DSS).
  4. Periodic Maintenance and Updates:
    • Regular daily updates to minimize server and software security vulnerabilities
  5. Data Backup and Recovery:
    • Regular backup procedures are implemented to prevent data loss. We minimize possible data loss with emergency plans.
  1. Cookie Policy
  • Cookies are used to improve user experience, increase Site performance and personalize ads.
  • You can prevent the use of cookies by changing your browser settings or prefer to receive a warning before cookies are stored.
  1. Third Party Links
  • The Site may contain links to third party sites. We state that we are not responsible for the privacy practices and content of these sites. We recommend that you review the privacy policies of third-party sites.
  1. Children’s Privacy
  • Applications for educational activities such as high school summer school, winter school or “Become a pilot for 1 day” events can be made through the site. In order for minors under the age of 18 to place orders/payments through the Site, the consent of a parent or legal representative is required.
  • Personal data belonging to users under the age of 18 is processed only within the legal framework and for the purpose of conducting educational processes.
  1. User Rights
  • Right to Access: You have the right to request information regarding your personal data stored by us.
  • Right to Rectify: If there are errors or omissions in your personal data, you can request their correction.
  • Right to Erasure (Right to be Forgotten): You may request the deletion or anonymization of your data within the framework of legal requirements and legitimate interests.
  • Right to Object: You may object to certain processing activities and request the restriction or cessation of these transactions.

Exercising these rights or you can reach us through the communication channels below to submit your questions.

  1. Changes and Updates
  • This Policy may be updated from time to time in line with legal requirements, changes in our business processes or new services. We always publish the current version on the Site and update the “Last Updated” statement at the top of the page.
  • If we make significant changes, we may notify you through the Site or by sending a notification to your registered e-mail addresses.
  1. Contact Information

Fly Jet Aviation Education and Space Technologies LTD. ŞTİ.
Address: Yakuplu mh. Hürriyet blv. Skyport Residence No:1/64 Beylikdüzü/İstanbul
Phone: +90 212 711 66 66
E-mail: estore@hubek.com.tr

For questions or requests regarding our Privacy and Security Policy, please contact us using the contact information above.